ORDERING:

Create an account on our website before placing an order;
Shopping cart value must be at least 40 EURO for the order to be validated;

WHOLESALE VOLUME DISCOUNTS:

Volume discounts are applied automatically to shopping carts.
5% discount for orders of 200 EURO or more;
10% discount for orders of 500 EURO or more + FREE SHIPPING with post air mail;

ITEM MANUFACTURING:

We start manufacturing jewelry immediately after the payment;
Item manufacturing time is 1-3 days. Orders of 200 units and more may take about a week;

WORLDWIDE DELIVERY:

Post air mail - 4,99 EURO (1-4 weeks);
DHL courier - 50 EURO (2-5 business days);

Please note: shipments outside the EU (European Union) may be subject to Import Duty/Tax/VAT which are levied once a shipment reaches your country. Such charges are not included in the purchase price of our products. We will not be responsible for the payment of any Import Duty/Tax/VAT under any circumstances.

RETURNS:

If you want to return or exchange amber products, please contact us by e-mail info@amberseller.eu before returning.
Provide the reason for return or exchange, date of purchase and your invoice number.
We accept product returns within 30 days from the date of delivery. Shipping and handling fees are non-refundable.
Returned amber jewelry must be carefully packed in its original packaging to prevent damage during transportation.
It is recommended to register and insure the shipment you return. Buyer is responsible for all return charges, damages & losses while in transit.
If you receive a damaged product, please send us a photo proof before returning.
(Note that once an item has been purchased a cancellation of an order is not possible before it is delivered.)

PRODUCT QUALITY:

All our jewelry is made from natural and genuine Baltic amber stones.
We do not use any amber substitutes - only genuine Baltic amber processed with special techniques to obtain high quality amber jewelry.
Every product is carefully checked before packing and dispatching to customer.

PAYMENT:

We accept payments via PAYPAL including credit and debit cards: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER.
PAYPAL account is not necessary.
We also accept regular Bank Wire payments.
All payments are secure, website is SSL certified, no one can intercept and misuse credit card information.

All prices on our website are shown per unit.
It is necessary to pay for the goods in advance.