Our Wholesale Conditions

ORDERING:

You will be asked create an account on our website before placing an order.

Your shopping cart value must be at least 50 EURO (shipping including) for the order to be validated.

There are no product quantity minimums.

Once an order is successfully placed, an email with order confirmation will be sent to the email address provided during the registration (try checking your junk mail inbox if you are not getting any messages from our website).

You can also place an order by email - info@amberseller.eu Let us know what models and quantities you would like to order and we will send you order confirmation and payment details.

WHOLESALE VOLUME DISCOUNTS:

The more you buy, the more you save!

We offer a convenient volume discount program, so you can order Baltic amber jewelry on our website with very attractive prices. The discount is calculated from the overall order value, so there is no need to order big quantities of the same product to get a discount.

How does it work?

When your order value reaches 200 EURO (236 USD) - a 5% discount is applied to your shopping cart automatically.

When your order value reaches 500 EURO (590 USD) - a 10% discount is applied to your shopping cart automatically.

5% off for orders of 200 EURO or more;

10% off for orders of 500 EURO or more;

Delivery fee is not included when calculating this volume discount.

ITEM MANUFACTURING:

Once the order is successfully placed, we proceed to product manufacturing immediately.

The manufacturing process of ordered goods may take 2-3 days, larger orders (200 units and more) may take about a week to manufacture.

There is also a possibility of manufacture custom amber jewelry models. Contact us for availability. 

DELIVERY OF GOODS:

We deliver goods by registered post airmail (Lithuanian post) or by DHL courier. All items are shipped by priority and registered mail.

Please note: shipments outside the EU (European Union) may be subject to Import Duty/Tax/VAT which are levied once a shipment reaches your country. Such charges are not included in the purchase price of our products. We will not be responsible for the payment of any Import Duty/Tax/VAT under any circumstances.

For more info on delivery press here.

RETURNS:

If you want to return or exchange Baltic amber products that you are not satisfied with, please contact us by e-mail info@amberseller.eu before returning. Provide the reason for return or exchange, date of purchase and your invoice number. We accept product returns within 30 days from the date of delivery. Shipping and handling fees are non-refundable.

Returned amber jewelry must be carefully packed in its original packaging to prevent damage during transportation. It is recommended to register and insure the shipment you return. Buyer is responsible for all return charges, damages & losses while in transit.

If you receive a damaged product, please send us a photo proof before returning.

(Note that once an item has been purchased a cancellation of an order is not possible before it is delivered.) 

PRODUCT QUALITY:

All our jewelry is made from natural and genuine Baltic amber stones. We do not use any amber substitutes - only genuine Baltic amber that is processed with special techniques to obtain high quality amber jewelry.

Every product is carefully quality checked before packing and dispatching to customer.

We can also provide a certificate of authenticity with our products for a small fee. This document states that our products are made from genuine amber only and that you can get a full refund if your amber jewelry is found to be different than promised.

We will not ship more certificates than there are products in your shopping cart!

PAYMENT:

We accept payments via PAYPAL including credit and debit cards: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER. If you don't have a PayPal account, you can pay with debit or credit card via PayPal without creating an account.

We also accept regular Bank Wire payments. Contact us by email for bank wire payment details.

All payments on our website are secure. AmberSeller.eu website is SSL certified, therefore our customers are protected, no one can intercept and misuse credit card information.

All prices on our website are shown per unit. It is necessary to pay for the goods in advance.

IMPORTANT SAFETY NOTICE:

Our products (Amber Jewelry) are not suitable for children under 3 years of age. Amber teething necklaces are made for wearing not for chewing! Amber will crack and break under too much pressure. Teething jewelry should be removed when child is sleeping or unattended! Amber teething jewelry is not a toy, use only with adult supervision!

We assume no responsibility if any harm should come to the child due to misuse of our products. AmberSeller.eu or any other parties involved in creating, producing, manufacturing or services provided on this site shall not be liable for any direct or indirect, consequential, incidental, punitive, special or otherwise damages arising out of access or use of this site and its products.

If you need more information, please contact us by e-mail